Business Continuity Planning, Crisis Response Leadership & Operational Resilience Masterclass
Venue: Gelian Hotel, Machakos-Kenya
Date: 2nd - 7th November 2026
Cost: Kshs. 86,000 / USD 850
CPD points: 10
Overview
Keep your organization running through disruption with this business continuity planning, crisis response leadership and operational resilience masterclass. The program teaches leaders to identify critical functions, assess threats and build continuity plans that protect people, services and reputation. Participants will learn to run business impact analyses, set recovery objectives, lead crisis teams and communicate under pressure. Through scenario simulations and tabletop exercises, attendees will test and strengthen their response capability. This program is essential for risk managers, operations leaders and crisis team members.
Objectives
- Conduct business impact analysis to identify critical processes
- Assess threats and vulnerabilities to operations
- Set recovery time and recovery point objectives
- Develop business continuity and disaster recovery plans
- Structure crisis management teams and decision protocols
- Lead crisis communication with staff, stakeholders and media
- Plan and run tabletop exercises and continuity drills
- Align continuity planning with ISO 22301 good practice
- Embed resilience into organizational culture and governance
Target Audience
- Risk and compliance managers
- Operations and facilities managers
- Crisis management team members
- ICT and disaster recovery leads
- Senior executives and heads of department
- Public sector emergency planners
Methodology
- Business impact analysis workshops
- Continuity plan drafting sessions
- Crisis tabletop simulations
- Crisis communication role-plays
- Case studies of major business disruptions
- Recovery strategy design exercises
- Peer review of continuity plans
